Customer Service Immersion Seminars

Discount structure

Pay as you go, with no commitments is charged out on a monthly basis after the event with a base rate of £2,000/immersion event. This rate reduces on a sliding scale as follows:

• First 4 events in any one month - £2,000/event

• Fifth to ninth events in any one month - £1,875/event

• Tenth and subsequent events in any one month - £1,750/event

Pre-pay is paid in advance and can be called off as and when required. There is no expiry date. Rates (which apply to all days bought, not incrementally) are:

• Two to ten events - £1,850/event

• 11 to 30 events –  £1,750/event

• 31 to 60 events –  £1,625/event

• 61 to 99 events –  £1,500/event

• 100 events or more – £1,250/event

Email info@cul.co.uk for details

Bite size sessions can often deliver enough, but sometimes you need to become immersed in a subject. Our immersion sessions are particularly aimed at those who are going to spearhead a topic within the organization – those who will make regular use of the expertise, or who will act as ambassadors to spread the word. Most run with 10 to 20 people – that’s still as little as £100 each for a day’s training.

Immersion sessions cost £2,000 per day or are available for small groups at our individual rate of £295/head (minimum 3 attendees).

Like all our sessions, pricing assumes you will provide the facilities and excludes VAT, books and travel expenses. To keep costs down you could omit giving a book to attendees, but we strongly recommend it as a very effective way to sustain the message back into the workplace.

Click on an event to jump down to the detail:

• Building Me - a one day personal development session that builds a portfolio of individual excellence from time management to decision making

• The Winning Team - a one day team building session that provides both techniques to help teams work together more effectively and a better understanding of your team.

As with all our seminar styles, we can develop a custom built-session or offer facilitation. Our off-the-shelf sessions suit many organizations, but should your need be to go beyond one of the packages above we can tailor a product to your exact requirements - please contact us at info@cul.co.uk to discuss your needs. After development we can deliver the course at our standard rate, licence it to you for in-house use, or sell it outright for your exclusive use.

Building Me

An across-the-board development of personal skills from time management and decision making to improving your memory and thinking skills. In effect a day’s workout for the brain, this session gives the attendees a toolkit of techniques that can be used back in the workplace to continue to enhance their personal development.

Recommended book: Crash Course in Personal Development - £14.99 – A 30 module structured course to expand your personal abilities, built around 150 exercises and techniques from Instant Time Management, Instant Stress Management and Instant Negotiation. Includes book recommendations for each module and online links to expand your knowledge.
 

The Winning Team

A full day team-building session, developing the way that the team works together and giving individuals within the team the resources needed to communicate better, build trust, negotiate and understand the way different personalities will interact. Ideal for a team to attend together, developing strong bonds in the process.

Recommended book: Crash Course in Managing People - £14.99 – A 30 module structured course to improve your management skills built around 150 exercises and techniques from Instant Leadership, Instant Motivation, Instant Interviewing and Instant Coaching. Includes book recommendations for each module and online links to expand your knowledge.