If a new senior manager wanted a recommendation for a single book on how to become
a superb leader I would unhesitatingly point her or him to this remarkable title.
There really is nothing to compare.
Semler took over the family business in Brazil. This engineering company was as low
on trust as an organization could be. In a high inflation economy something had to
give. Chances are it should have been the company. Instead Semler brought in a remarkable
transformation. It took time and it took pain, but after it, the company was something
completely different.
By basing a new culture around trust and information, Semler made the company work
as an organic unit. Trust become so strong that many individuals set their own salary
- but the corresponding level of information meant that everyone knew what everyone
else was paid. Overrate yourself at your peril. Similarly the old policies and procedures
manual was thrown out in favour of a few cartoons.
Most people's reaction is 'there are some great ideas but of course it wouldn't work
here. Forget it. It can work. And the benefits would be phenomenal. Read this book
- but be aware you'll never look at your existing organization the same again.